Guy Kawasaki's Remarkable People

Kurt Gray: Understanding Outrage to Heal America

Feb 19, 2025
Kurt Gray, a psychology and neuroscience professor at UNC Chapel Hill, dives into the landscape of moral outrage and the psychology behind it. He introduces his CIV approach—Connect, Invite, and Validate—as a method for mending societal divides. Through engaging discussions about empathy, he challenges political myths and emphasizes the need for personal stories in debates on sensitive topics. Gray also addresses mental fatigue from today's divisive climate and advocates for compassionate communication to foster understanding.
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ADVICE

Managing Outrage

  • Manage outrage by taking time and space away from triggering situations.
  • Avoid sending emails or discussing politics while angry, and allow yourself to calm down.
ADVICE

Better Conversations

  • Use the CIV approach for better conversations: Connect, Invite, Validate.
  • This fosters more civil discussions, especially with those you disagree with.
ADVICE

Connect Deeply

  • Connect with others on a personal level before discussing contentious topics.
  • Ask deep, follow-up questions to show genuine interest and build rapport.
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