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Guy Kawasaki's Remarkable People

Kurt Gray: Understanding Outrage to Heal America

Feb 19, 2025
Kurt Gray, a psychology and neuroscience professor at UNC Chapel Hill, dives into the landscape of moral outrage and the psychology behind it. He introduces his CIV approach—Connect, Invite, and Validate—as a method for mending societal divides. Through engaging discussions about empathy, he challenges political myths and emphasizes the need for personal stories in debates on sensitive topics. Gray also addresses mental fatigue from today's divisive climate and advocates for compassionate communication to foster understanding.
52:15

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Podcast summary created with Snipd AI

Quick takeaways

  • Understanding moral outrage requires recognizing our shared humanity and acknowledging different perspectives to foster empathy and dialogue.
  • Implementing the CIV approach—Connect, Invite, and Validate—can transform contentious conversations into meaningful discussions and promote mutual understanding.

Deep dives

Fight or Flight Response and Managing Outrage

The activation of the fight or flight response occurs in just a fifth of a second, while calming down after such activation takes around 20 minutes. This highlights the necessity for individuals to take time and space away from outrage-inducing situations. To manage feelings of anger or frustration, it's advisable to avoid responding immediately, such as refraining from sending emails while experiencing anger or discussing contentious topics at heated moments. Instead, people should allow themselves to cool down and reflect before re-engaging in potentially volatile conversations.

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