Your customers don't hate you. Get more reviews.
Social proof is the SINGLE GREATEST selling tool we have. Yet we all suck at it.
I preach this to every MSP I talk to, yet.. crickets.
Just because your client was angry that one time, doesn't mean they won't leave you a 5-star review. We're in technology. I doubt you have a single client that hasn't had at least one frustrating experience. Don't let that hinder you from asking for a review!
Google reviews, social media reviews, Indeed reviews, UpCity reviews; check out this episode for the best ways to ask for reviews and build your credibility.