100 - Post-Email Blast Steps: How to Help Your Sales Team Close More Deals
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Feb 5, 2025
The podcast dives deep into the impact of email marketing on ticket sales. Following up after an email blast is crucial for converting interest into actual sales. List segmentation and personalized outreach can significantly enhance engagement. Creative promotions attract a wider audience and nurturing relationships boosts customer service. The conversation emphasizes that the sales process extends well beyond just sending an email.
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High ROI of Email Marketing
Email marketing returns about $30 for every $1 spent, making it a top revenue driver.
This high ROI applies broadly across sports levels, proving essential in ticket sales.
volunteer_activism ADVICE
Follow-Up Warm Leads Quickly
After sending an email blast, download the list of people who clicked the buy button.
Give this warm list to your ticket sales team to call and follow up within 24 hours.
volunteer_activism ADVICE
Make Follow-Up Calls Polite
When following up, frame calls as checking if they received the email and offering to answer questions.
Avoid sounding intrusive by not directly mentioning their click behavior.
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In this episode of the Sports Marketing Machine Podcast, host Jeremy Neisser celebrates the 100th episode by discussing the critical role of email marketing in ticket sales. He emphasizes that the real work begins after sending an email blast and highlights the importance of following up with interested customers.
Neisser provides actionable strategies for marketing teams to convert email engagement into sales, including how to effectively utilize lists of interested buyers and the significance of personalized follow-ups. He also encourages creative approaches to email promotions to maximize engagement and sales opportunities.
Takeaways
Email marketing has a high ROI, averaging 30 to 1.
The real work begins after sending an email blast.
Follow up with those who clicked the buy now button.
Use the list of interested buyers for personalized outreach.
Engagement metrics can guide follow-up strategies.
Building relationships through follow-ups enhances customer service.
Segmenting email lists can lead to better-targeted promotions.
Promote group ticket plans to single game buyers.
The sales cycle continues beyond the initial email blast.
Creative promotions can attract diverse customer interests.
Chapters
00:00 Celebrating Episode 100 00:59 The Importance of Email Marketing 02:59 Turning Email Engagement into Sales 05:50 Follow-Up Strategies for Ticket Sales 08:53 Creative Approaches to Email Promotions