The Role of 5G in Enabling an Empathy Engine

In this episode of the HR Leaders podcast, I'm joined by my guest Vidya Krishnan, Global Chief Learning Officer at Ericsson.

Episode highlights

[02:00] - Trust barometer - How employee's fear they'll lose their jobs due to a lack of skills

[03:08] - How do you build a culture where your people are continuously reinventing themselves?

[05:11] - A culture with zero-tolerance for zero learning

[05:55] - 5G and what is an empathy engine?

[09:33] - Emotional EQ: How systems can be limited by people and not always the systems themselves

[11:26] - How have you prepared and supported your leaders through this crisis?

[13:33] - How Degreed has helped Ericsson become an empathy engine

[15:52] - How do we build the skills we need for the future, now?

[20:07] - What are your thoughts on how the learning function has transformed?

[25:09] - The relationship between failure and success

[27:13] - We need to embed learning in a way that it links to business outcomes

[30:13] - What are the challenges that business leaders are coming to you with?

[32:44] - Learning doesn't fit with just L&D it's the entire organisation

[34:58] - HR Leaders Quick Fire Round

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