The one with neurodiverse, patient and reimagined experiences - Shawn Nason E84

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🎤Do you consider neurodiversity when designing experiences? There’s real opportunity in “The one with neurodiverse, patient and reimagined experiences” with Shawn Nason of MOFI in CX Passport episode 84🎧

🎢Dollywood. Yes Dollywood gets experience design for neurodiversity right

💡Reimagine experience ecosystems

🎭Proving how backstage actions impact frontstage customer experiences

⚡Get out there and BE with your guests, your customers, your members

👉👉10:30-15:45 MUST Listen - The magic when experience design considers neurodiversity

Why is Patient Experience so 🤬up?!

✅Action is not about metrics and reporting

Hosted by Rick Denton “I believe the best meals are served outside and require a passport”

💭“You are amazed what it does when you don't have the ability to go into a restaurant. Because you don't know how your autistic child is going to behave. Or go on a vacation or go get their haircut. Because it's sensory overload for them, right?...so every place I go now I stop and think not just for him but for the whole neurodiverse community. How is this setup for them?” - Shawn

Episode resources:

LinkedIn: www.linkedin.com/in/nasonshawn

Kiss Your Dragons book: shawnnason.com/kissyourdragons

MOFI: www.mofi.co