Find out the mystery of KM and how world domination by cultural shift happens. Monica is passionate for organizational innovation and incentivizing successful KM. _______________________________________________________ Monica is a passionate knowledge management expert, with over 20 years’ experience of using KM techniques to create smart, ambidextrous organizations, ones that are able to learn from experience in order to move forward at pace. Monica has worked in many areas of KM, from policy and governance through to strategy, vision and overall transformation. ____________________________________________________ Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. https://pioneer-ks.org/