Episode 8: Successful Incident Management Platform

What’s the best methodology and platform for MSPs to successfully manage incidents; one that integrates seamlessly to enrich alerts and automate workflows? Kamalesh Srikanth, Head of Customer Success at AlertOps joins us to speak about his experience with the ConnectWise Pitch IT competition as well as how their solution provides a real time automated alert management & response tool, helping to increase the efficiency of service desks. AlertOpts was the Winner of the 2022 emerging tech program.

Manage the unexpected with confidence by implementing a response and alerting SaaS based solution that provides the necessary flexibility and ability to extract and interact with other tools and integration partners. We ask Kam about what he has learned about himself from speaking and presenting their pitch. To learn more about Kamalesh and AlertOps, connect with him on LinkedIn or visit alertops.com/

This is the second of our special 3-Episode Series with another Finalist from last year’s ConnectWise PitchIT contest. Sean Lardo, Channel Evangelist with ConnectWise also graces these episodes, speaking to the value of participating in the competition:

Become one of the 3-Finalists to compete at IT Nation in November

A 16-week accelerator program

1st place prize of $70,000

2nd place prize $30,000

To learn more about the Pitch Competition visit connectwise.com/theitnation/pitchit