Want to Survive the Recession? Focus on Your Customer Experience | Jared Loman

When was the last time you thought about the customer experience in your business?

In the midst of a recession, it’s essential to examine ALL of your business systems and processes to ensure that you not only survive these harder economic times, but grow despite them.

Today, I’m talking with Jared Loman, VP of customer experience at Kajabi, to find out their secret sauce for creating a stellar customer experience, and why this is so important for online business owners.

BY THE TIME YOU FINISH LISTENING, YOU’LL WALK AWAY WITH: 

• The simplest way to create more revenue in your business this month WITHOUT creating new offers or raising your prices
• What it’s costing you (in real revenue) NOT to have a deliverability system as one of your key business systems
• How online business owners make or break their customer experience and their ability to retain clients and earn referrals

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