Episode 162: From Startup to Sector Leader: The Growth Lessons Behind The PSC’s Growth

How do you build a consultancy where people love to work, grow and stay while scaling fast and staying focused? The PSC team share the decisions that made it possible. In this episode, Nick sits down with Catherine Mulcahy and Dr. Antonio Weiss from The PSC, the consultancy on a mission to make public services brilliant and one that’s built a reputation as one of the UK’s most respected specialists in the space. They share the inside story of that journey - the real decisions that fuelled their growth, why operations mattered from day one, and how they’ve built a culture that people genuinely want to stick around for. We get into: - Why hiring an ops lead at 8 people was the smartest move they made - The internal battles behind building structure (and what finally worked) - How to embrace AI without losing the human touch It’s a masterclass in thoughtful consulting growth, grounded in real-world decisions, not just buzzwords. If you're leading, scaling or thinking about the future of your consultancy, this one’s a must-listen. Enjoy the show!