Take Care with Josh Ramsey The Heart of Hospitality
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May 13, 2025 
Josh Ramsey, managing partner at Prosper Hotels Revenue Management, brings over 20 years of hospitality experience to the table. He shares his journey rooted in a family-oriented upbringing and the influence of hospitality pioneers. The conversation delves into the significance of fostering a caring work environment and the transformative power of authentic leadership. Ramsey emphasizes creating trust and vulnerability within teams, inspired by Mr. Rogers, highlighting that true hospitality starts from within.
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Josh's Hospitality Origin Story
- Josh Ramsey's start in hospitality came from a community service upbringing and chance MBA recruitment by Hilton.
- Inspired by Conrad Hilton's vision, he sought to bring care and connection to his corporate environment.
Care as Foundation for Growth
- A company's growth must keep its core value of taking care of people at its foundation.
- Trust and care among team members create a culture enabling exceptional hospitality.
Stay Connected and Self-Loving
- Leaders must stay connected to their organization’s ecosystem to prevent drifting from core mission.
- Practice self-love and unconditional acceptance to lead authentically and with integrity.
