The Adam Shilton Podcast
How to Fix a Broken Spend Culture: The Future of AP Automation - Howard Katzenberg | EP.066
Mar 13, 2024
Howard Katzenberg, Founder and CEO of Glean AI, shares insights on building financial visibility, empowering employees to make better spending decisions, and understanding unit economics. Topics include marketing to different buyer personas, negotiating with vendors, generative AI, automating accounts payable, benchmarking supplier pricing, onboarding customers, and leveraging AI technology for finance.
37:52
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Quick takeaways
- Understanding unit economics is crucial for CFOs to make informed decisions and drive business growth.
- Improving spend culture involves empowering employees, setting clear expectations, and leveraging AI for cost-saving opportunities.
Deep dives
Understanding the Importance of Unit Economics and Sausage Making Analogy
CFO Howard Katzenberg reflects on his experiences, emphasizing the importance of having a solid understanding of unit economics to improve decision-making. He compares understanding unit economics to knowing how the sausage is made in a factory, stressing the need for CFOs to delve deeper into the operational details of their businesses. By encouraging CFOs to attend cross-functional sessions between product and engineering teams, Katzenberg highlights the value of empathy and gaining a comprehensive understanding of the business's inner workings to enhance decision-making.
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