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In today’s episode, Dr. Addison Killeen explores the power of phone interactions as a first impression for new patients. He emphasizes using a voice-over system like Mango to review calls, offering guidance on grading conversations with the 3 E's—Energy, Empathy, and Edification—to refine your team's approach and boost appointment conversions.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at www.DentalSuccessNetwork.com
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highlights
Listen to the best highlights from the podcasts you love and dive into the full episode