Today Matt and Garrett do their best to keep things simple as they explore the dangers of overcomplicating in your world, whether that be through writing emails, scheduling lunches, or performing your Ninja Nine Systems. Our hosts explain why your best approach is to be as concise and direct as possible, and offer their best suggestions to avoid confusion in your communication with clients and colleagues.
Matt and Garrett look at which Ninja activities tend to get the most convoluted, the important role of intention as you decide whether to include your business card with handwritten notes, and why simply picking up the phone can sometimes be the most effective way to get on the same page quickly.
Today's episode will help you recognize when you might be overcomplicating so that you can rein it back in, do a gut check, and get back on the path towards clarity.
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Episode Highlights:
- We want to be extremely clear with written communication
- When you over complicate things, it creates confusion
- Keeping your phrasing simple and concise will make everything more efficient
- Leave an email in your drafts folder for a day or two and come back to it if you're unsure
- No body language in written communication to help convey meaning
- Complicating the Ninja Systems, especially real estate reviews and autoflow
- Simplify your availability for lunches to save yourself from going back and forth
- Sometimes it is best to pick up the phone to get on the same page quickly
- Question of whether to put a business card in your handwritten notes - some notes call for it, whereas others do not
- If you feel like you're overcomplicating something, take a moment and do a gut check
- Intention is a huge factor
- Becoming aware of when you're overcomplicating helps get you on the path towards clarity
Quotes:
"The way I look at it is like, let's not overcomplicate the communication, particularly when it's going to be typed out in an email or a text."
"We need to be very, very clear with our written communication because we know that people are going to misconstrue intention and what we really mean behind the words."
"I realized that if I just said what I wanted, what I needed to say, what I thought was the right thing to say, I was more efficient with my time."
"We are Ninjas. Don't overcomplicate it. Don't run away from it. Go into it."
"It's not that Millennials don't like the phone - it's that you are calling them about things that aren't important, that could be transferred in another method of communication."
"You reaching out and talking to people, inviting them to lunch is very powerful."
"Hands down, the most overcomplicated System in the world when it comes to Ninja - real estate reviews."
"There are certain times that you need to...pick up the phone, make this simple. Let's get on the same page right now. Let's clear this up."
"I made the comment on that post - If any of you out there send me a handwritten note, please put your business card in with it."
"It's not, Don't ever put a business card in with a personal note. There are the right times to do it. You've got to follow your gut. But we overcomplicate it."
"We make such a big deal out of something so small because we want to be right. And I think that's a big reason why we overcomplicate things."
"If you feel like you're overcomplicating something, whether it's drafting a response, or trying to decide who to call, give yourself a moment and just take a gut check."
"I think this highlights how easy it is to overcomplicate the littlest of things, including a podcast episode!"
"Once you become aware of it, I think that's when you can figure out the path towards clarity."
Links:
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Garrett
garrett@ninjacoaching.com
@ninjaredding
Matt
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@matthewjbonelli