Hard Calls with Trisha Price Vision is Easy. Scaling is Hard - Learning to Make the Hard Calls
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Jul 29, 2025 Pierre Naudé, the Founding CEO and Executive Chairman of nCino, shares valuable insights from his journey of scaling nCino from startup to public company. He emphasizes the importance of adaptable leadership and strategic decision-making in navigating team dynamics during rapid growth. Naudé discusses redefining organizational structures to foster innovation and the critical nature of hiring the right individuals for team success. Together with Trisha Price, they reflect on essential leadership lessons and the impact of AI on product management.
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Vision Directs Product Strategy
- Decide early whether you want to be a product company or a platform because it shapes every strategic choice.
- That vision drives architecture, hiring, and long-term product bets.
Evolve Your Team As You Scale
- Replace early-stage people when the company outgrows their scaling abilities to avoid judgment failures.
- Reassign them respectfully and hire leaders who can manage hundreds rather than dozens.
Joining The Rocket Ship
- Trisha joined nCino in 2016 after meeting Pierre in San Francisco and moved her family for the role.
- The lower title gave her protected runway to learn the company before taking bigger responsibility.