Summary

In this episode of Lowdown on Low-code, hosts Rob Koplowitz and John Rymer engage with Raveesh Dewan, CEO of Joget, to discuss the critical role of a Center of Excellence (COE) in the adoption of low-code platforms. Raveesh shares his journey into the low-code space, the evolution of Joget, and the importance of establishing a COE to facilitate technology adoption within organizations. The conversation covers the challenges of setting up a COE, the necessary investment and commitment, the roles within a COE, and the relationship between COE and IT. Raveesh emphasizes that a COE should serve as a coach rather than a gatekeeper, fostering collaboration and ensuring that technology is used effectively across the organization. The episode concludes with insights on the longevity and evolution of COEs as organizations adapt to changing needs.

Takeaways

• Establishing a COE is a complex task that requires careful planning.
• A COE should focus on facilitating and supporting delivery teams, not controlling them.
• Senior management commitment is crucial for the success of a COE.
• The right mix of technology knowledge and organizational understanding is essential for COE members.
• Building relationships with delivery teams is key to a COE's effectiveness.
• COEs should be seen as coaches, not gatekeepers.
• Investment in a COE should be long-term, not short-term.
• COEs must adapt to changes in personnel and organizational goals.
• The COE's role is to ensure technology is used appropriately and effectively.
• A COE should evolve over time, but never fully disappear as long as technology is in use.

Timestamps

• 09:18 - Introduction to Joget and the COE
• 10:58 - Senior Management Commitment and Resource Investment
• 22:55 - Roles and Reporting Structure in the COE
• 24:53 - Mapping Technology Capabilities to Organizational Needs
• 26:45 - COE as a Path to Accelerate Delivery
• 30:37 - Evolution and Longevity of the COE