

AACD: Fine-Tuning the Patient Experience for Success
Bulletproof Dental Practice Podcast Episode 297
Hosts: Dr. Peter Boulden & Dr. Craig Spodak
Key Takeaways: Introduction Preparing for AACD Compensation drives behavior and success The importance of AACD and its benefits Fine tuning the patient experience The power of freedom of direction The patient experience timeline Making assumptions about your patients The tech stack Take good care of your team Creating meaning, not just money The five KPIs that move the needle in a practice Vegas is whatever you want it to be! Don’t make excuses for your evolution
References:
Mighty Networks: Bulletproof Dental Practice
Tweetables:
Compensation drives behavior. - Dr. Craig Spodak
Don’t make yourself the hero; we’re the guide. - Dr. Craig Spodak
Choose to see what’s coming or choose to be irrelevant. - Dr. Craig Spodak
Take care of your team and they will take care of your business. - Dr. Craig Spodak
If you don’t care about them they’re not going to care about you or the business. - Dr. Craig Spodak
Don’t feel inauthentic if you evolve. - Dr. Craig Spodak
Our evolution makes people feel uncomfortable. - Dr. Craig Spodak