

The future. How to modernise tech.
Jul 2, 2024
Michael Conway from IBM, an expert in tech modernization; Paul Taylor from Thought Machine, who tackles legacy tech challenges; and Sharon Barber from Lloyds Banking Group, specializing in modernization strategies, delve into the pressing need for banks to update outdated systems. They discuss rising consumer expectations post-pandemic, innovative cloud-based solutions, and the pivotal role of AI in modernization. Additionally, they highlight the vital link between organizational culture and successful tech transitions for improved customer experiences across industries.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Intro
00:00 • 2min
Modernizing Legacy Technology in Banking
02:06 • 2min
Elevating Consumer Expectations in a Digital World
03:51 • 2min
Enhancing Customer Experience Through Technology in the Airline Industry
05:29 • 2min
Navigating Legacy Systems: Modernization Strategies for Banks
07:07 • 15min
Evergreening Technology: Adapting for Agility
21:40 • 7min
The Continuous Journey of Tech Modernization
28:41 • 3min