Today's guest is Tej Hemantharaj, Director – Technical Lead at Fujitsu North America. Fujitsu is a global leader in technology and business solutions that transform organizations and the world around us. They have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and their customers. It is the company's purpose to make the world more sustainable by building trust in society through innovation.

As the Director, Technical Practice Lead for Fujitsu North America, Tej is responsible for the technical vision and direction of the ServiceNow practice. With over 12 years of experience working within ServiceNow, Tej leads a team of SMEs and oversees the design & architectural aspects of ServiceNow implementations. He is also responsible for  setting and ensuring good practices, and being an advocate for innovation. As a ServiceNow Certified Master Architect, Tej also provides technical advisory and guidance to help customers succeed in their ServiceNow journey.

In this episode, Tej talks about:

His background and current role leading Fujitsu's ServiceNow practice,

Fujitsu’s investment in R&D including supercomputers and AI,

Assisting customers in ITSM, ITOM and broader enterprise transformations,

How the ServiceNow platform has evolved,

His advice for leveraging ServiceNow within your business,

Guidance for ServiceNow Consultants in their career journeys