Why Audiences Behave the Way They Do & The Hidden Benefits of Uncertainty - SYSK Choice

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Dec 6, 2025

The podcast features Robert Viagas, a theatre historian and long-time Playbill veteran, who discusses the evolution of audience dynamics from ancient theater to modern performances. He shares how audiences amplify emotions and react collectively, revealing the historical roots of notable behaviors like applause and booing. Maggie Jackson, an award-winning journalist, explores the benefits of embracing uncertainty, showing how it can enhance decision-making and curiosity. Both guests reveal fascinating insights into human behavior that resonate in everyday life.

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INSIGHT

Audience Transforms Experience

Being part of an audience changes the experience and adds a shared energy that shapes feelings and performances.
Audiences amplify reactions, making the same content feel different in a group than alone.

ANECDOTE

Thespis Invented Acting

Robert Viagas tells how Thespis stepped out of the Greek chorus and became the first actor, shocking audiences at first.
Audiences learned to accept actors embodying characters over time, shaping theatre conventions.

INSIGHT

Audience Behavior Is Learned

Early film audiences screamed at a train coming on screen because they hadn't learned cinematic conventions yet.
Audience behavior evolves as people learn what to expect from new media and formats.

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Who doesn’t love the smell of a fresh Christmas tree? That unmistakable pine scent isn’t just nostalgic — it may actually have measurable benefits. We start this episode with a look at why the aroma of pine can lift your mood, help you relax, and enhance your holiday season. Source: https://www.foxnews.com/health/the-healing-power-of-pine

Audiences are remarkable. Whether it’s a play, a movie, or a concert, something special happens when people gather — a shared energy that shapes how we feel and how performers respond. But how did audiences become “a thing”? Why do we applaud? And how did we learn the unspoken rules of audience behavior? Theatre historian Robert Viagas, Editor-in-Chief of Encore Monthly and longtime Playbill veteran, joins me to explore the fascinating evolution of audiences. He’s author of Right This Way: A History of the Audience. (https://amzn.to/46F8lOS)

We love certainty — confident leaders, clear answers, and firm decisions. Yet uncertainty can be surprisingly powerful. Journalist Maggie Jackson explains how not knowing can spark curiosity, deepen thinking, and ultimately lead to better choices. Her work has appeared in The New York Times, Business Week, Vanity Fair, and Wired.com. She’s the author of Uncertain: The Wisdom and Wonder of Being Unsure. (https://amzn.to/3Gli42b)

Want to get more done in less time? We wrap up with three simple but highly effective productivity techniques from expert Don Wetmore that can help streamline your day and boost your efficiency. Source: https://productivity-institute.com/

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