11:FS CEO David M. Brear — the banking battlefield, fintech for SMEs & financial ecosystems globally
Dec 6, 2023
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David Brear, CEO and co-founder of 11:FS, discusses the innovation in commercial banking driven by digital technologies and fintechs. He also talks about the changing competitive landscape in the banking industry and how it impacts incumbent banks. Additionally, he explores the differences in fintech and financial ecosystems globally, highlighting the role of generational and cultural differences.
Fintechs are addressing the unmet needs of SMEs by offering more service-based models and easier access to financial systems.
Incumbent banks need to prioritize providing efficient and impactful services through operational capabilities and technology infrastructure to stay competitive in the digital-focused banking landscape.
Deep dives
Innovation in Commercial Banking
Digital technologies and FinTechs have unleashed innovation in commercial banking, particularly in the underserved SME market. Both the unmet financial needs of SMEs and the limitations of traditional banking approaches are driving the demand for more service-based models. FinTechs have been able to address these needs by providing easier access to financial systems, offering more diverse and tailored services, and streamlining complex business processes.
The Shifting Landscape of Banking
The competitive landscape in banking is transitioning from customer acquisition strategies to digital-focused approaches. The importance of providing a seamless and user-friendly digital experience is paramount. Incumbent banks are facing challenges in adapting to this change due to legacy systems and traditional business models. However, embracing digital innovation requires recognizing the need for service-oriented solutions and the ability to swiftly deliver value to customers through operational and technological advancements.
Regional Differences in Financial Ecosystems
FinTech and financial ecosystems vary across different global markets due to cultural and generational differences. The impact of these differences influences the preferences and behaviors of customers, which in turn shape the financial services landscape. Factors such as trust, brand recognition, and the ability to solve specific local problems play significant roles. Additionally, the approach to technology adoption and regulatory frameworks also contribute to the variations observed in different regions.
Challenges and Opportunities for Financial Institutions
Major challenges for financial institutions include the complexity of digital transformation and the need to balance innovation with regulatory compliance. Established banks must acknowledge that they are service providers rather than just product providers and prioritize providing efficient and impactful services to customers. To remain competitive, they must overcome legacy technology and cultural barriers and focus on operational capabilities, technology infrastructure, and customer-centric approaches. Partnerships and collaborations between fintechs and incumbents can also lead to stronger and more comprehensive solutions for customers.
In today’s episode, Kailee Costello hosts David Brear, the CEO and co-founder of 11:FS and one of the hosts of the Fintech Insider podcast.
In today’s episode, David shares his insights on 3 topics:
1. How digital technologies and fintechs have unleashed innovation in commercial banking. We talk about the unmet needs of SMEs and why David expects to see a transition to more service-based models in the future.
2. The banking battlefield. The competitive landscape is shifting from being about the “number of customers you can acquire” to a landscape where digital is increasingly important. We discussed strategies that incumbent banks can take to stay competitive.
3. How fintech and financial ecosystems differ across different global markets. We spoke about the impact of generational and cultural differences, and why David expects there to be different winners in different regions.
Check out the 11:FS podcast ‘Fintech Insider’: https://content.11fs.com/podcasts/fintech-insider
For more FinTech insights from Wharton Fintech, follow us on:
WFT Medium: medium.com/wharton-fintech
WFT Twitter: twitter.com/whartonfintech
WFT Instagram: instagram.com/whartonfintech
Kailee’s Twitter: @KaileeCostello_
Kailee’s LinkedIn: https://www.linkedin.com/in/kaileecostello/
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