The Action Catalyst The Win-Win Workplace, with Dr. Angela Jackson (Management, Leadership, Business, Engagement)
Aug 19, 2025
Dr. Angela Jackson, founder/CEO of Future Forward Strategies and Harvard lecturer, discusses key insights from her studies of Fortune 500 companies. She highlights the hidden costs of employee turnover and argues that top-down decision-making is outdated. Jackson emphasizes that today’s workforce values flexibility and shared values over salary alone. She shares compelling case studies linking employee empowerment to profitability and offers innovative engagement strategies for small businesses looking to enhance retention and productivity.
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Pay Is Not The Whole Answer
- Pay is important but no longer the sole driver of retention and engagement.
- Workers value small human gestures and meaningful recognition more than perks alone.
Flexible Use Of Benefits Boosted Care
- A fast casual CEO offered a generous 401(k) but frontline workers didn't enroll because they needed cash now.
- The CEO let employees reallocate matching dollars to childcare, tuition, or emergencies and engagement rose sharply.
Employee Voice Links To Financial Gains
- Companies that center employee voice show better financial performance and lower turnover.
- Extending tenure by months or years in high-turnover roles can save firms millions due to reduced replacement costs.
