

Buy Now, Pay Later?
May 20, 2025
Amid rising prices and financial strain, the podcast delves into the surge of Buy Now, Pay Later options. Speakers share personal insights on how financing has reshaped client interactions. They explore evolving attitudes toward spending and the flexibility these options bring, especially for younger shoppers. The conversation also highlights how businesses can adapt to meet changing consumer needs, particularly in the home repair sector, making it easier for customers to manage unexpected expenses.
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Customer Financing for Unexpected Costs
- Eric Aune shares how customers finance unexpected expenses, like a $750 furnace blower replacement, to manage affordability.
- Offering financing helps customers handle sudden costs and keeps their essential services running.
Start Offering Financing Options
- Offer financing options to customers as it often comes up even if not explicitly advertised.
- Financing is becoming a norm in purchasing, especially online with buy now, pay later programs.
Financing Varies by Life Stage
- Many customers overlook buy now, pay later options for discretionary shopping but financing needs vary by life situations.
- Age and financial circumstances influence willingness to finance purchases, even non-essential ones like hiking boots.