The ABMP Podcast | Speaking With the Massage & Bodywork Profession Ep 466 – Clear Communication in Your Massage Business: “Business or Pressure” with Allissa Haines
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Oct 11, 2024 Discover how poor communication can sabotage your reputation in the massage business. The host navigates real client frustrations around scheduling and offers practical steps for clearer interactions. Explore strategies for building a sustainable massage practice while ensuring a great client experience. Learn about the benefits of using premium jojoba oil for enhancing therapeutic sessions. Tune in for tips on establishing communication protocols that foster trust and responsiveness.
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Listener's Scheduling Struggle
- A listener struggled to book a massage with local specialists, receiving no response.
- She eventually traveled five hours for treatment, highlighting communication issues.
Clarify Communication Channels
- Specify your preferred communication method (phone, email, text) on your platforms.
- Inform clients of your expected response time (e.g., 24-48 hours).
Timely and Thorough Responses
- Respond promptly to inquiries within your stated timeframe.
- Provide complete, helpful information in your replies.