How I AI

How Block’s custom AI agent supercharges every team, from sales to data to engineering | Jackie Brosamer & Brad Axen

194 snips
Jul 28, 2025
Jackie Brosamer, VP of Engineering at Block, and Brad Axen, Principal Engineer, dive into Goose, Block’s open-source AI agent. They showcase how Goose transforms messy CSV data into visual reports, highlighting its ability to facilitate seamless integration with existing tools like Square. Discussions reveal practical workflows for empowering non-tech users and emphasize the importance of organizational transformation in AI adoption. The duo shares insights on scaling internal resources and the necessity of holistic solutions to extract maximum value from AI capabilities.
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ADVICE

Focus on Organizational Transformation

  • Organizations should focus on cultural and operational transformation to fully leverage AI.
  • Relying on just the technology without transforming human workflows will limit AI's impact.
INSIGHT

Goose: An Agnostic AI Agent

  • Goose is designed as an agnostic AI agent that solves problems by connecting to various capabilities.
  • The use of MCP protocol allows Goose to flexibly integrate with multiple tools and systems.
ANECDOTE

Farm Stand Data Analysis Demo

  • Jackie used a realistic, messy CSV of farm stand sales data for a live data analysis demo with Goose.
  • Goose processed the file to find key revenue items and trends, despite the data not being perfectly formatted.
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