Founders of 37signals, Jason Fried and David Heinemeier Hansson, discuss their unique marketing approach, emphasizing genuine interaction over traditional advertising. They talk about finding the brand's authentic voice, challenges with paid advertising, the love/hate relationship with content posting, and differing decorums on various platforms.
37signals emphasizes founder-led marketing through authentic content sharing.
They prioritize authenticity and resist traditional advertising methods for their products.
Deep dives
Founder-Led Marketing as a Core Philosophy
Jason and David emphasize their long-standing approach to marketing as founders, focusing on sharing their perspectives, products, and differences in how they operate. Without traditional marketing expenditure, the founders rely on social media platforms like Twitter and LinkedIn to reach a considerable audience. While some consider their method as founder-led marketing or content marketing, for Jason and David, it is a natural extension of sharing, teaching, and selling their creations.
Exploration of Marketing Strategies and Experiments
Over the years, 37 Signals has experimented with various marketing tactics, including traditional billboards, digital ad buys, podcast sponsorships, and conference sponsorships. The founders also delved into innovative approaches like TikTok and physical email campaigns. Despite exploring new avenues, the core strategy remains consistent in attracting and engaging their audience through authentic content and initiatives.
Philosophical and Economic Reasons Against Paid Advertising
Jason and David discuss their aversion to paid advertising, citing both philosophical and economic factors. They highlight how the affordability and pricing of their products deter them from traditional advertising methods like Google AdWords. The founders prioritize authenticity and find targeted advertising and intrusive tracking practices as antithetical to their values.
Balancing Personal Authenticity and Business Marketing
The hosts explore the balance between personal authenticity and marketing obligations, admitting to occasional struggles when promoting their products. They acknowledge the pressure to maintain a consistent presence on social media while also ensuring the content remains genuine and resonates with their audience. Despite occasional challenges, they strive to find the right mix of engaging content and authentic self-expression in their marketing endeavors.
REWORK's host Kimberly Rhodes discusses the unique marketing approach of 37signals with its co-founders, Jason Fried and David Heinemeier Hansson. They talk about how their process is simply sharing their perspectives and products, instead of traditional advertising. They champion genuine interaction over transactional posts and content.
Key Takeaways:
00:37 - What Founder-Led Marketing means for 37signals
02:43 - The journey to finding the authentic voice of the brand
09:24 - Why paid advertising doesn’t always work as intended
16:50 - The love/hate relationship of posting content
27:19 - There are different decorums for different platforms