Private Practice Owners Club
Leveraging The Podcast To Increase Reimbursement Rates And Change Clinic Culture - An Update With Steve Edwards Of Achieve PT
Nov 14, 2023
In this podcast, Steve Edwards, a clinic owner, shares his strategies to elevate reimbursement rates and revolutionize clinic culture. The most interesting topics discussed include dropping insurances, experience with out-of-network patients and insurance coverage, leveraging marketing efforts, creating positive experiences for patients, improving clinic culture and patient experience, and creating a culture of clear expectations.
34:43
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Quick takeaways
- Dropping low-paying insurances and substituting them with higher-paying ones can increase average reimbursement rates by 40-70%.
- Creating a positive environment for patients using the five senses improves patient satisfaction, engagement, and workplace culture.
Deep dives
Improving Average Reimbursement Rates and Dropping Insurances
The podcast episode features an interview with Steve Edwards from Achieve PT in Las Vegas. He discusses his successful plan to drop certain insurances and increase average reimbursement per visit. By dropping low-paying insurances and substituting them with higher-paying ones, Achieve PT has seen an average reimbursement increase of 40-70%. They have also stabilized the percentage of out-of-network patients and have experienced continued growth and success.
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