Jillian on Love How to Become a Master Communicator with Jefferson Fisher
58 snips
Mar 17, 2025 
Jefferson Fisher, a renowned trial attorney and communication expert, shares invaluable insights on mastering difficult conversations. He discusses effective strategies like using 'I' statements for collaboration and the impact of body language on communication. Emotional intelligence is highlighted as critical for understanding feelings and timing in conflicts. Fisher emphasizes the importance of vulnerability and mindfulness to turn arguments into opportunities for empathy, ultimately helping listeners improve their personal and professional interactions.
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Starting Difficult Conversations
- Replace "We need to talk" with "I need your help."
- This invites collaboration instead of defensiveness.
Skip the Small Talk
- Avoid small talk before difficult conversations.
- It can feel insincere and make the other person anxious.
Concluding Difficult Conversations
- Conclude difficult conversations by asking, "I feel more settled. How do you feel?"
- This ensures both parties feel heard and resolved.
