1,998 - Thereby #3: How One Negative Team Member Can Poison Your Multifamily Culture

Let’s talk about the silent killer of culture in Multifamily teams: underlying negativity.In this third entry of the "Thereby" series, Mike Brewer breaks down how one person's energy — the tone of their voice, the muttered words as they walk away, the passive-aggressive comments — can act like a slow-moving toxin in your organization.You’ve seen it.You’ve felt it.That “pokey in the eye” energy.That “salt on the wound” presence.That person who, without ever raising their voice, drags the mood down in every room they enter.Left unchecked, this kind of behavior thereby creates a culture where safety, creativity, and collaboration die a slow death. It infects team dynamics, resident experiences, and even vendor relationships.But flip the script?Coach that person into a posture of positivity, and you thereby multiply opportunity across the board.And if you can't coach it out?Then you change the person. Full stop.Because your culture deserves better.Your team deserves better.And you, as a leader, deserve better.If this hit home, help us spread the message.Like the video, subscribe to the channel, and share this with someone who's building strong teams in the Multifamily space.