Negotiate Anything
Tatiana Kolovou: The Silent Mistake Managers Make During Change—And How to Avoid It
Feb 7, 2025
Tatiana Kolovou, a seasoned communication educator from Indiana University, shares invaluable insights for middle-level managers. She emphasizes the critical importance of empathy and strategic planning during organizational change. Common mistakes managers make are highlighted, along with practical examples that show how effective communication fosters trust and relationships. Kolovou encourages understanding the rationale behind changes to support employees better, especially in hybrid work environments, ensuring smoother transitions and enhanced collaboration.
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Quick takeaways
- Effective communication during organizational change hinges on empathy and transparency, fostering trust and smoother transitions for employees.
- Managers often make the critical mistake of rushing communications, failing to acknowledge the emotional impact of change on their teams.
Deep dives
Importance of Strategic Communication in Change Management
Successful communication during times of change requires strategy and awareness of the emotional impact on employees. Managers often make the mistake of underestimating how change affects their team, leading to rushed announcements that can leave employees feeling disconnected and uncertain. Instead, a more effective approach is to engage in thoughtful planning, recognizing the necessity of empathy and transparency in messaging. By understanding the emotional toll of change, managers can foster a culture of trust and support, enabling smoother transitions and better acceptance among team members.
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