HR Leaders How to Transform HR Data into Board-Level ROI
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May 20, 2025 In this engaging talk, Sarnjit Kaur, Chief People Officer International at Cox Automotive Inc., dives into the transformative power of HR data for board-level decision-making. She highlights the need for HR to align analytics with business strategies and emphasizes empathy as a crucial leadership trait. The conversation covers building a culture of psychological safety, the significance of employee feedback, and the importance of leadership development in fostering engagement. Sarnjit also advocates for a blended learning approach to enhance competency in today’s evolving workplace.
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Customer Service Shapes HR Success
- Sarnjit Kaur found her customer service background key to success in HR.
- She advises trying different roles and avoiding one-dimensional career paths.
Elevate HR Data to Strategic Insights
- HR data evolves from operational metrics to strategic insights linking talent to business goals.
- This progress gives HR influence at the board level through data-driven decisions.
Start HR Analytics Internally
- Start HR analytics by uniting all employee lifecycle data internally before presenting to the business.
- Develop basic dashboards and KPIs first, then focus on insights that solve business problems.