
Beyond the Technology 69. Digifest 2025 - How are universities enabling a more inclusive digital environment for their international students?
May 28, 2025
Dan Pullinger, Head of Learning Development at the University of Leeds, and Patrice So, Associate Professor in Learning and Teaching at the University of Northampton, dive into the challenges faced by international students in the UK. They discuss the importance of digital inclusivity, revealing how universities can enhance online learning experiences. The conversation emphasizes the need for tailored support, cultural understanding, and pre-arrival guidance to foster belonging. They also highlight the impact of regulatory changes on student enrollment and the necessity for improved support systems.
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Pre-Arrival Support and Integration
- Support international students before arrival with clear induction and info on digital and cultural challenges.
- Integrate digital skills training into courses rather than offering it as separate sessions for better engagement.
Value Student Diversity and Capital
- Avoid homogenizing international students or assuming deficit in their digital skills.
- Recognize the cultural wealth and varied capitals they bring that enrich the whole university community.
Develop Inclusive Digital Supports
- Design digital capability support that respects diverse student experiences and enhances cultural understanding.
- Set clear expectations for communication and responsible use of emerging technologies like AI.


