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Marina Nitze, a professional fixer of broken systems, shares insights on hacking bureaucracies to improve organizations. She discusses reframing bureaucracy as a system to leverage, hidden resources in organizations, and the impact of bureaucracy throughout history.
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Quick takeaways
- Identify hidden allies ('cultivating the karass') within organizations to navigate bureaucracy efficiently.
- Proactively engage in open communication and constructive disagreement to drive impactful changes within bureaucratic environments.
Deep dives
Marina Nitza's Approach to Hacking Bureaucracy
Marina Nitza, a professional at fixing broken systems, shares her methodology for navigating bureaucracy efficiently. She discusses her experience at the Department of Veterans Affairs, where she aimed to streamline the benefits application process for veterans. Despite facing bureaucratic resistance, she leveraged unconventional solutions, such as engaging security guards to assist in web development, ultimately securing a multimillion-dollar budget for a successful project.
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AI-powered
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode