678: How to Win Trust and Connect Masterfully with Riaz Meghji
Jun 21, 2021
43:11
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Riaz Meghji, a human connection expert with years of broadcast television experience, shares insights on becoming a better listener, embracing vulnerability without oversharing, and being assertively empathetic. He emphasizes intentional conversations, simplifying technology for deeper connections, and the power of specific praise and gratitude in relationships.
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Quick takeaways
Practice active listening by eliminating distractions for more meaningful connections.
Enhance small talk by focusing on emotions and personal experiences instead of facts.
Find balance in vulnerability by sharing authentically while maintaining credibility and authority.
Deep dives
Listening without Distraction
The podcast emphasizes the importance of listening without distractions. In a culture of convenience driven by technology, it's easy to get caught up in multitasking or daydreaming, which hinders our ability to truly be present and attentive. The key is to be aware of our distractions and gradually remove them, allowing us to be more focused and curious in our conversations.
Making Small Talk Bigger
The podcast discusses the negative perception of small talk and offers a solution to make it more meaningful. Instead of avoiding small talk, the speaker encourages listeners to go deeper by focusing on emotions rather than facts. By asking questions that tap into feelings and personal experiences, small talk can lead to more profound and genuine connections.
Putting Aside the Perfect Persona
The podcast highlights the importance of being authentic and vulnerable in conversation. The speaker suggests that by going first and revealing something raw and candid about ourselves, we create a safe space for others to open up and be themselves. However, it is crucial to strike a balance and not overshare, as credibility and authority should be established before vulnerability.
Being Assertively Empathetic
The podcast explores the concept of being assertively empathetic, which may initially seem contradictory. The speaker emphasizes the need to check our own inclinations to challenge or interrupt when we disagree with someone. Instead, we should focus on acknowledging their perspective, confirming our understanding, and finding common ground. The goal is to create a collaborative environment where both parties work together to solve a problem.
Making People Feel Famous
The podcast stresses the importance of making others feel valued and appreciated. Specifically, it suggests the habit of offering specific and meaningful praise. By being specific in our praise, expressing gratitude, and highlighting the impact someone has had on our lives, we can create a culture of appreciation and recognition that fosters deep connections and a sense of belonging.
Riaz Meghji is a Human Connection Expert. He has 17 years of broadcast television experience, and, during his time as host on Citytv’s Breakfast Television, MTV Canada, TEDxVancouver, CTV News, and the Toronto International Film Festival, has interviewed thousands of experts about human connection and collaboration, undertaking critical training that helped shape the tangible takeaways he shares in his new book, Every Conversation Counts.