

Amy Phillips from Horizon Management Group on improving organisational capability through better managing people
@amyphillips from www.horizonmg.com.au is a #HumanResources specialist.
Amy worked in HR for over a decade before taking over the Horizon Management Group, a #familybusiness her parents had started over 30 years ago, in 2018. At @horizonmg she works with clients to help them manage their people for the benefit of the people and for the business. Our real focus is on giving managers the skills to be able to manage their people well.
We talk about;
- the importance of managing people who are in many cases the most important asset an owner has in their business
- why people can be the most important asset in a business if they are the right people
- how to get the right people
- how do we then #manage, and #measure, and review their #performance and give them #feedback
- how to #motivate and #engage them to deliver on what they need to be doing
- how to ensure they enjoy what they're doing, so they keep on coming back and delivering that for your business and get that personal #satisfaction from their role as well
- recognising that rewarding for performance is not just about monetary things, it's about the need of recognition which every human being requires, whether we want to admit it or not
- the costs of getting HR wrong and the benefits of actually investing some time and energy in managing that performance and satisfaction of their staff
- #productivity
- why HR as a business function often gets de-prioritised by more of those burning day to day issues
- when and how you might #outsource #HR
- why even when you outsource you are still responsible for it and making sure that it fits within what we're trying to achieve as an organization
- the move from #fulltimemployees to #subcontractor or #freelancer versus and the implications
- why finding good people is currently a real challenge
- #hybridteams
- the complexities of managing staff with pandemic fuelled, changing #businessgoals
- beyond the basics people want to know where they're going ;
- what is the vision of the organization is and where that individual fits into achieving it
- Giving them some clear expectations and guidelines as to how you want somebody to behave. So that can be as simple as a position description and defining some company values or behaviors and they don't have to be over-engineered
- the Gallup research that found only about half of all workers strongly indicate that they know what's expected of them at work
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Reach out to Michael Kerr via the website if you need personal assistance or advice for your small business.
michael.kerr@kerrcapital.com.au
www.ownertoownerpodcast.com.au