545 | Building Healthy, Happy, Hybrid Teams

Oct 24, 2023

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Use the timestamps below to guide you better as a leader or individual:

Building healthy, happy hybrid teams. 0:00
- Chris LoCurto reveals his initial resistance to remote work before COVID forced his team to adapt.
- Chris LoCurto highlights the importance of accountability in business, citing it as the second biggest issue he sees in every company.
- He emphasizes the role of great communication and accountability in leading a high-performing team, despite having half the size of a typical team.
Remote work challenges and solutions. 4:36
- Chris LoCurto was hesitant to adopt a remote work model due to concerns about culture and accountability.
- He wanted to ensure that remote team members lived out the company's core values during their workday.
- Chris LoCurto expresses concern about communication issues in remote teams, emphasizing the need for leaders to prioritize accountability and address potential failures in communication.
- LoCurto believes that most leaders have accountability issues within their teams, even if they have been through leadership training, and emphasizes the importance of having processes in place to address these issues.
Accountability and quality in remote work. 9:42
- Chris LoCurto emphasizes the importance of accountability in remote work, citing a lack of processes and KPIs as a major issue.
- He stresses the need to define what "winning" looks like for each role and to ensure that core values and mission are still being upheld, even when employees are not in the office.
- Chris LoCurto emphasizes the importance of creating a culture of accountability in a business, where team members are held responsible for treating clients, leaders, and each other with respect and excellence.
- He highlights the need for systems and processes in place to ensure that these values are upheld, even when team members are working remotely or outside of regular office hours.
Hiring remote talent for a hybrid team. 15:20
- Chris LoCurto frustrated with local hiring process, finds better talent remotely.
- Chris LoCurto is frustrated with the local talent pool in Nashville and wants to explore hiring remote teams to fill skill gaps.
- He has found success in hiring a remote team to back up his local team and increase productivity.
Hybrid teams, leadership, and productivity. 20:11
- Chris LoCurto highlights the benefits of a hybrid team, including flexibility and the ability to work with people in different time zones.
- Strong leaders are crucial for a successful hybrid team, with high-quality communication and accountability being essential.
- Strong leadership is crucial for remote teams, as it ensures direction and productivity.
- Without clear leadership, remote workers may feel unsupported and unproductive, leading to wasted time and resources.
Fostering healthy team dynamics for engagement and happiness. 25:20
- Chris LoCurto emphasizes the importance of feeling valued and cared for in a team dynamic.
- Leaders must prioritize creating phenomenal relationships with team members in-person and remotely to ensure they feel valued and cared for.
- Fake compliments or insincere gestures of appreciation can undermine trust and buy-in from team members.
Remote work and team building. 29:42
- Chris LoCurto discusses challenges of remote work, including feeling alone and disconnected from team members.
- Chris LoCurto highlights the importance of feeling connected and belonging in the workplace, citing instances of employees leaving for less money to be around people.
- He suggests ways to combat isolation, such as regular team lunches or other activities that foster a sense of community.
Processes and tools for remote teams. 33:25
- Chris LoCurto emphasizes the importance of having clear processes in place for remote work.
- Chris LoCurto emphasizes the importance of quality processes and tools for team members to do their best work.
- He highlights the need for clear communication, accountability, and structure within teams to ensure success.
Project management tools and prioritization. 37:40
- Chris LoCurto highlights the importance of having a solid program in place for projects, with clear accountability and visibility for team members and leaders.
- He suggests that if a program lacks these elements, it may be necessary to implement a new system to ensure successful project management.
- Chris LoCurto highlights the importance of using tools like Asana and Dashlane to streamline project management and ensure team members are focused on priorities.
- He also shares how Dashlane allows team members to access apps without knowing the passwords, providing an additional layer of security.
Building healthy, happy hybrid teams. 42:52
- Chris LoCurto emphasizes the importance of using the same software programs across the team to avoid confusion and unnecessary expenses.
- He shares his personal experience of transitioning from Lotus to Google Docs, highlighting the need to vet new subscriptions and make the necessary changes to improve remote and hybrid work.
- Chris LoCurto emphasizes the importance of understanding personality styles in building healthy, happy hybrid teams.
- He recommends using disk products to improve communication and teamwork, and encourages listeners to share their own experiences and insights at podcast@chrisducker.com.