The AI in Business Podcast Generative AI Approaches for eCommerce and Retail Fraud - with Srihari Govindarajan of Paypal
Nov 15, 2023
Srihari Govindarajan, Senior Director of Finance Transformation at PayPal, discusses how PayPal approaches fraud and policy abuse using generative AI. The episode explores the end-to-end process of a transaction in eCommerce, challenges of international fraud prevention, and the practical impact of leveraging generative AI. It also emphasizes the significance of data quality, governance, bias, fairness, trust, and transparency in AI initiatives.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 2min
The Journey of an eCommerce Transaction: Data Collection, Security, and Fraud Prevention
02:20 • 4min
Challenges of International Fraud Prevention and the Impact on Finance Leaders
06:49 • 2min
Practical Impact of Tackling Fraud Challenges and Leveraging Generative AI
09:05 • 2min
The Importance of Data Quality, Governance, Bias, Fairness, Trust, and Transparency in AI
11:09 • 7min