Think Fast Talk Smart: Communication Techniques 19. Showing Your Smile From Behind a Mask: How Culture and Emotion Impact Communication
17 snips
Sep 11, 2020 
In this enlightening discussion, Jeanne Tsai, an associate professor of Psychology at Stanford, delves into the intricate ways culture influences communication and emotions. She highlights how mask-wearing affects interpersonal interactions differently across cultures, where it can either foster understanding or hinder expression. Jeanne also contrasts independent versus interdependent cultural views on communication, offering insights on how recognizing these differences can enhance relationships, especially in diverse workplaces.
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Loud Family
- Matt Abrahams's wife questioned his family's affection because they communicated by speaking loudly over each other.
- His wife's family preferred deeper conversations, exemplified by her asking, "Tell me more."
Cultural Communication Styles
- Communication styles vary across cultures, with independent cultures prioritizing self-expression and interdependent cultures emphasizing harmony.
- Direct communication can be valued in some cultures and seen as rude in others.
Unconscious Cultural Bias
- Cultural influences on communication are often unconscious.
- Gut reactions to communication styles often reflect our own cultural biases, not objective judgments of effectiveness.
