Celebrity scandals and apologies feat. Molly McPherson

Scandals and public crisis abound! Today we welcome Molly McPherson onto the show (check out her podcast here) to talk about celebrity scandals, apologies, and how public figures deal with "cancellations" or other online mistakes. 

Timestamps:

5:16 Why do we love scandals so much?

11:18 What’s the best way for a celebrity to apologize?

14:00 Celebrities making their apologies hard to read and understand

19:16 How do bot farms play into this?

27:42 How the phrase “PR” gets misused online

35:58 Molly’s formula for a scandal

38:32 The Clinton/Lewinsky scandal

44:46 What advice would you give to a rising celebrity?

46:45 Armie Hammer’s scandal

50:20 Kevin Spacey’s scandal

55:40 The 5 Apology Languages

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