In today’s business landscape, as new scandals occur with increasing regularity, the concepts of trust and reputation are growing ever greater in importance. Organisations are finding that they must be more transparent and accountable to engage and retain their customers and to attract the best talent. Building trust both outside and within an organisation is now essential to business success. In this first episode of 2019 we explore trust and human connection in today’s workplaces. What benefits can pursuing them bring to a company and what challenges do they present? What role do people professionals play in developing this culture and embedding it throughout their own organisations? And how can they model these behaviours in their own day-to-day work?