Maintenance has become the single biggest drain on time, attention, and sanity in property management. Not because the work is hard, but because most of it is still being handled manually.

In this episode of Property Management Frame Breakers, Pablo Gonzalez is joined by former property management owner Tyler Nelson, Head of Account Operations at Vendoroo, to break down The AI Blueprint of the 95% Club — a four-pillar framework used by operators who’ve automated nearly their entire maintenance workflow without losing control or the human touch.

This episode is not a software walkthrough.
It’s a systems-level explanation of how high-performing PMs think differently about AI, automation, and ownership, especially when 60% of the work is just noise.

You’ll learn:

🧠 Why AI must be treated like a hire, not a chatbot
🤖 The shift from Generative AI (answers) to Agentic AI (goals)
⚙️ How “the agent that never rests” eliminates follow-ups and back-and-forth
📊 How data trains system logic to reach 90–95% automation

🎧 Listen now if you’re ready to stop doing maintenance coordination manually and start building the system that earns you entry into the 95% Club.

🌟 Stay Connected with Us:

🎙️ Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

00:00 The Biggest Drain on Property Managers
00:34 Introducing the 95% Club
01:35 The Role of AI in Property Management
02:02 From Tools to Teammates: Tyler's Insights
03:49 Achieving 90-95% Automation
04:35 Training Your AI for Success
06:15 The Importance of an AI Receptionist
07:54 The Ultimate Goal: Human Sentiment and Owner Relationships
08:17 Conclusion: Time to Build

Ep 97 | The AI Blueprint of the 95% Club.