Modern CTO The 9 Skills Every Tech Leader Needs in the Age of AI with Andrea Iorio, Author of "Between You and AI"
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Jan 19, 2026 Andrea Iorio, author of "Between You and AI" and former Chief Digital Officer at L'Oréal, discusses essential skills for tech leaders in a rapidly changing landscape. He emphasizes the importance of asking better questions and the value of reverse mentoring with Gen Z. Andrea shares insights on becoming antifragile through smart mistakes and highlights the need for emotional skills like empathy in an AI-driven world. He warns against over-reliance on AI, advocating for a balance that keeps human engagement at the forefront.
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Skills Gap Between Tech And Humans
- Andrea Iorio saw a gap: lots of technical AI content, few frameworks for human skills needed to thrive with AI.
- He wrote Between You and AI to map skills humans must develop to stay complementary to AI.
Caronte At L'Oréal
- As L'Oréal's Chief Digital Officer Andrea acted like Caronte, ferrying people from fear of digital to seeing it as an ally.
- His goal was to democratize digital across the company so the role wouldn't be needed forever.
Three Pillars Framework
- Iorio organizes nine skills into three pillars: cognitive, behavioral, and emotional, each with three skills.
- The model highlights where AI substitutes humans and where humans must double down.
