Outcomes Rocket How AI and Human Collaboration Will Shape the Future of Healthcare with Shaji Ravi, CEO of Access Health, and Kumar Shwetabh, COO of Access Health
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The future of healthcare revenue cycle management is modular, AI-driven, and human-supported.
In this episode, Access Health’s Shaji Ravi, CEO, and Kumar Shwetabh, COO, explore their innovative Revenue Cycle Management (RCM) strategy, powered by Smarter Technologies, a fusion of modular services (Smarter Access), clinical insights (SmarterDx), and AI automation (Thoughtful.ai). Drawing on trends from the HFMA conference, they highlight a growing industry shift away from rigid end-to-end models toward more adaptable, AI-enabled solutions, driven by the need to reduce rising administrative costs. They explain how Smarter Technologies leverages "agentic AI" alongside human-in-the-loop systems to automate roughly 80% of healthcare administration tasks, enhancing accuracy and efficiency while lowering operational expenses. Their ultimate goal is to resolve persistent issues like delayed payments and claim denials by proactively countering payer-driven AI strategies.
Tune in and learn how Smarter Technologies is transforming healthcare revenue management!
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