In this episode, my guest, Gail Greatorex, is a leading expert in product safety with over 25 years of experience. Gail shares her journey from working with the Australian government to becoming a self-employed consultant, where she helps businesses navigate consumer protection laws, compliance, and product recalls.

She reflects on the freedom and flexibility of working for herself, allowing her to choose projects that align with her values and passions.

We explore the rising challenges of e-commerce safety, particularly with third-party sellers, and the risks posed by everyday items like button batteries and toppling furniture.

Gail also discusses her role in shaping regulatory standards and her passion for advocacy, establishing herself as a key voice in ensuring safer products for consumers worldwide.

Additionally, she highlights her work as co-founder of ClimateWise Associations, which promotes addressing climate risks alongside product safety.

Key Themes:

• The importance of product safety and consumer protection
• Navigating the risks of e-commerce platforms and third-party sellers
• The complexities of product recall and business compliance
• Gail’s advocacy work and influence on government regulations
• Insights into emerging product risks like button batteries and unsafe toys
• Gail’s thoughts on the freedom of self-employment and choosing value-driven projects
• ClimateWise Associations and its connection between climate risks and product safety

Mentions:

Australian Competition and Consumer Commission (ACCC)
Button battery safety regulations
ClimateWise Associations https://climatewise.org.au/
Product recalls in e-commerce
Cherry Blossom Footsteps https://gailholloway.com/
Manager’s Checklist https://productsafetysolutions.com.au/downloadable-resources/

Contact Details:

Website: https://productsafetysolutions.com.au/

LinkedIn: https://www.linkedin.com/in/gailgreatorex/

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