Crossing the Rubicon

Even in the aftermath of difficulties within the retail and commerce world, there is a relentless positivity and excitement shared among those living and working in it. This was evident at The NRF Big Show this year. Have a listen as Phillip and Brian share more about their perspective on this and what this could mean for the very near future!

Aggressive Optimism

• The NRF Big Show was great, and everyone was enthusiastic about being there, back at the Big Show like old times
• Walmart Technologies and the strides they are making is impressive and really overtaking Amazon when it comes to eCommerce experience and customer expectations
• Shopify, coming in with a booth at NRF, with their Commerce Components roll out made quite the splash
• “Regardless of whether you think you already provide a lot of these products and services, the ecosystem needs you to just say it in their language.” - Phillip
• “People look for creative ways to use tools they're familiar with.” - Brian
• Despite fake news about a downturn in sales, inflation is slowing, and that techno-optimism can’t be turned down or slowed down right now
• Brian and Phillip share some of their favorite parts of the NRF Big Show and why they were impactful
• The world in which we live is one where it takes a whole lot for people to go deep
• There were a lot of robotics at The Big Show this year, and interestingly also a lot of Chads
• As we walk through a season where cost management is high, companies may want to forego cloud prices and find other solutions

Associated Links:

• Check out Retail Remix by Alicia Esposito here.
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• Subscribe to Insiders and The Senses to read more of what we are witnessing in the commerce world!
• Listen to our other episodes of Future Commerce

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