

Episode 881: The Customer Care Checklist
Oct 9, 2024
Join Julian Lewis, a portfolio entrepreneur and award-winning BNI executive director from the UK, as he shares valuable strategies for enhancing customer care. Discover how a tailored Customer Care Checklist can significantly boost referral success in networking. Lewis highlights the importance of customization and effective questioning to strengthen client relationships. Listen to compelling success stories demonstrating personalized client engagement and the competitive edge it can provide in generating referrals.
Chapters
Transcript
Episode notes
1 2 3 4 5
Intro
00:00 • 2min
Harnessing the Power of a Customer Care Checklist for Referral Success
02:19 • 2min
Creating an Effective Customer Care Checklist for Referral Generation
03:52 • 4min
Customizing Your Customer Care Checklist
07:23 • 2min
Maximizing Client Engagement with a Customer Care Checklist
09:10 • 3min