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Quick takeaways
- The necessity of having a homeowner present during service work is vital to maintain clear communication and avoid misunderstandings.
- Implementing stricter guidelines reflects a commitment to risk management and protecting both the homeowner and service provider's interests.
Deep dives
The Importance of Homeowner Presence
In the home service industry, having a homeowner present during work is crucial to avoid misunderstandings and potential issues. The discussion highlights the risks of working in a home without the owner's presence, including the possibility of theft or damage claims. A policy has been implemented requiring that a responsible adult be there to make decisions, ensuring accountability and communication if complications arise. This practice aims to create a clear line of responsibility and trust between the service provider and the homeowner.
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