Lawyerist Podcast

What Lawyers Get Wrong About Teaching Clients and Teams, with Danielle Hall

7 snips
Jan 15, 2026
Explore how lawyers can enhance client communication and team training by understanding adult learning principles. Danielle Hall explains the differences between adult learners and traditional students, emphasizing practical, bite-sized information over overwhelming details. The duo discusses the power of experiential learning, encouraging interactive formats to improve retention. They stress the importance of explaining the 'why' behind lessons to connect meaningfully with learners. It's a fresh perspective on making legal education engaging and effective.
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INSIGHT

Adults Learn With Experience

  • Adults bring prior experience and roles that change how they learn compared to children.
  • Design learning to account for opinions, backgrounds, and existing knowledge rather than assuming blank slates.
ADVICE

Lead With What's In It For Them

  • Tell adult learners what's in it for them up front and explain the problem you'll solve.
  • Use program titles and descriptions to communicate the 'why' and deliver on that promise during the session.
INSIGHT

Information Overload Backfires

  • Information overload is common in CLEs and client meetings and undermines learning.
  • Mandatory attendance doesn't remove learners' desire for relevant, usable content, so quality still matters.
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