TED Talks Daily

3 secrets to Netflix’s success | Reed Hastings

Sep 25, 2020
Reed Hastings, Co-CEO of Netflix and a former math teacher, shares insights on creating a successful work culture. He outlines three essential elements: fostering inspiration, embracing candor, and hiring exceptional talent. Hastings highlights the importance of open communication in leadership, revealing how it drives performance and creativity. He also discusses Netflix's approach to balancing entertainment with meaningful content, ensuring that viewers find emotional satisfaction. Tune in for innovative strategies from one of the streaming industry's pioneers!
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ANECDOTE

Early Career Challenges

  • Reed Hastings's first company doubled every year for six to seven years.
  • Despite this growth, he acknowledges he wasn't a good CEO initially, describing himself as a better product person than a leader.
INSIGHT

Talent Density and Keeper Tests

  • Netflix prioritizes talent density and uses keeper tests to evaluate employees.
  • Managers assess whether they would fight to retain each employee if they were leaving.
ADVICE

Prioritize Top Talent

  • Pay top market price for the best talent.
  • Top performers can be 10 or 100 times more effective, justifying the higher cost.
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