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#058 Are you bad at your job? Many community managers struggle to measure the true impact of their work. But that’s changing! New tools and resources designed with online memberships in mind are finally coming out. Common Room is a community intelligence platform that helps you measure and deliver next-level experiences for your members. Rebecca Marshburn, Head of Community at Common Room, joins us today to share a behind-the-scenes look at the company and the game-changing tools they’ve developed. We dive into analytics, the best ways to measure membership success, and the value of using the right tools for the job. Rebecca gives us an inside look at Uncommon, a newsletter that has evolved into a private space where community builders come together to share their expertise. We also look at how SPI Pro has grown and changed and the elements that have made it successful. Show notes and more at SmartPassiveIncome.com/cx058.
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