AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
The Community Experience Podcast - Community for the Serverless
This week Jillian Benbow talks to Rebecca Marshburn, head of community at common room. The uncommon community started as a newsletter and grew into a Slack community with well over a thousand people. We talk about the value of being able to show what a community team or a community in general provides to the greater good of the business. It's not just revenue, it's cost savings, things like preventing emails that are support tickets because it's dealt with in the community.